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Whispered Dream
Whispered Dream
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    Frequently Asked Questions

    Please reach us at ashley@whispered-dream.com if you cannot find an answer to your question.

    All of my feathered pieces are designed with an alligator clip and hat pin, making them easy to wear in: 


    -Hair (loose or braided)

    -On a hat or hood

    -Clipped to a cloak, lapel, or corset lace

    -Even tucked into belts or boots for a little flair


    If you need help styling a specific piece, just ask - I love seeing how they're worn!


    Most in-stock items ship within 1-3 business days. During event weekends or holidays, shipping may take just a little longer - but I'll always do my best to keep you updated!


    You'll receive a tracking number via email as soon as your order ships.


    Currently, I only ship within the U.S., but I hope to expand in the future! If you're outside the U.S. and interested in purchasing, feel free to reach out - I'd love to hear from you.


    Absolutely! If you're looking for a custom color combo, themed piece, or something inspired by one of my designs, send me a message. I'll let you know what's possible turnaround, time, and cost.


    Please note:
    Custom orders require a 50% non-refundable deposit before work begins. This covers time, planning, and materials specific to your piece.


    Also, turnaround time may vary depending on material availability and event schedule, but I'll always keep you updated!


    Because each item is handmade and often one of a kind, all sales are final. Please double-check your selection before completing your purchase.


    However, I want you to feel confident in your order. If your item arrives damaged or you experience an issue with its construction, please contact me within 7 days of delivery so I can help find a solution.


    Yes! I offer repairs for a small fee, depending on the materials and complexity of the fix. If you need a repair, just send me a message with a photo and brief description - I'll respond with an estimate and next steps. 


    I care deeply about the impact of my creations, both magical and environmental. Here's what I currently do:


    -Feathers are either naturally molted or ethically sourced (including byproducts from the meat bird industry)

    -Many of my brooches are thrifted or secondhand - giving vintage pieces a new life while reducing waste

    -Shipping materials are recyclable and/or biodegradable whenever possible

    -Minimal plastic packaging - I avoid excess waste and reuse supplies when I can

    -Durable construction means your pieces are made to last, reducing throwaway fashion


    Every piece is made by me (and sometimes my mom!) with care, creativity, and a little bit of magic. I believe beauty shouldn't come at the cost of the planet, so there's no mass production, no factories - just love and feathers at the kitchen table (or sometimes on the floor). 


    Your handcrafted feather piece is a work of art - treat it like a treasured heirloom and it'll last you through many magical adventures. 


    General Care:

    -Handle gently. Feathers are delicate in nature and should be treated with care, especially when putting on or removing your piece.

    -Keep dry. Avoid exposure to rain. Water can cause feathers to curl or lose their shape.

    -Avoid crushing. Store your piece upright, hanging, or in the box provided when not in use. Avoid placing it under weight or in tight containers.

    -Keep away from direct sunlight for long periods, as this may fade dyed feathers over time.


    Cleaning Tips:

    -Dust off gently with a soft brush or dry cloth. A clean makeup brush works great for getting into crevices. 

    -Do not wash or submerge in water. Spot clean only if necessary and avoid getting the centerpiece or glue areas wet.


    Traveling With Your Piece:

    -Use a hat box, or firm-sided container with tissue padding. The box provided when shipped will work as well.

    -Pack it with care so the feathers aren't bent or squished. 

    -Consider wrapping the feather portion in soft cloth or paper to prevent friction.


    If your piece gets wet, don't panic - let it air dry naturally!

    -Gently blot any excess water with a soft cloth or paper towel.

    -Lay it flat or hang it in a warm, dry spot with good air circulation - avoid heat sources like hair dryers or radiators (they can cause feathers to become brittle).

    -Once fully dry, you can gently fluff the feathers using:

         A soft, clean makeup brush

         Your fingers

         A cool, low fan or blow dryer on the lowest setting (no heat!)



    Pro tip:
    For plumes that have lost their curl or shape, carefully steam them back into place - hold the piece over a pot of steaming water at a distance and gently coax the feathers with your fingers or brush. Do not soak.


    Copyright © 2025 Whispered Dream - All Rights Reserved.

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